BTEC Level 3 Advanced Certificate in Hospitality Management

Who is it for?

Hospitality managers love people, and need to be committed to going the extra mile to make sure their customers have the best time possible. You may already be working in the sector, and looking for a way to move your career into management. Even if you're just considering entering the industry at this stage, you'll have a feel for its challenges and rewards, and want a career that requires real dedication.

Where can it lead?

There's no end scope offered by a career in hospitality. You might be aiming to run a small restaurant, or have your eye on managing a major tourist development. Large or small, you'll find doors open with the qualification you receive from this course.

Salary?

With the range of career options on offer, there's obviously an enormous range of salaries. As a general guide, however, a trainee hotel manager could expect to earn between £10,000 and £20,000. Experienced managers, on the other hand, often earn from  £20,000 to £50,000, and more, with generous bonuses often attached.

Can I apply?

For this course, you need to be over 16 years of age and educated to a minimum of GCSE standard D-G, or hold an NVQ at level 1 or a GNVQ Foundation Certificate.  Experience in hospitality would be an advantage, but is not mandatory.

Course Code

N34

Period of study

12 months

What will I study?  

• The Hospitality Industry in Context

Examine the current structure of the hospitality industry, and analyse recent developments. Consider the contribution of the hospitality industry to national and European economies. Explore opportunities for employment and career progression.

• Service and Sales in Hospitality Management

Examine the skills and management practices needed for the delivery of quality customer service. Explore the field of marketing and consider ways in which sales can be maximised.

• Reception and Accommodation Management

Gain the skills and knowledge required to provide effective reception management and effective accommodation management. Explore legal and statutory requirements relevant to the provision of reception and accommodation services.

• Food and Beverage Management

Explore the staff required to deliver food and beverage services. Examine relevant legal and statutory requirements. Study menu planning and presentation. Consider the methods used in purchasing and storing products.

• Business and Finance

Explore double-entry bookkeeping, books of accounts and final accounts. Examine Visitors’ Tabular Ledgers.

• Human Resources Management

Consider how Human Resources Management fits into the overall structure of hospitality organisations. Gain the skills required to select and recruit employees. Consider staff development and welfare. Understand legislation relevant to employment.

• Hospitality Operations

Explore the responsibilities of a hospitality manager. Gain the skills to plan, organise and direct hospitality operations. Understand the legal requirements in the provision of hospitality services.

Assessment

 For each of the seven units, you will complete an assessment, in the form of a written assignment. These can be completed online (the fastest option) or posted to ICS. Short answer questions normally require you to write around a paragraph, but some questions require lengthier answers.

• Assessment 1: 11 short answer questions
• Assessment 2: 20 short answer questions
• Assessment 3: 18 short answer questions
• Assessment 4: 22 short answer questions
• Assessment 5: 8 short answer questions and 4 accountancy-based questions
• Assessment 6: 14 short answer questions and 1 multiple choice question
• Assessment 7: 10 short answer questions

Technical requirements/Fees

Edexcel registration fee of £69.10 is additional to course fees.